Critical Decision-Making and Organizational Performance

View the scenario called “Critical Decision Making for Providers” found in the Allied Health Community media.

This media will be used in completing the “Critical Decision Making for Providers” assignment.

In a 1,000 word paper, examine the scenario involving Mike, the lab technician, and discuss the following:

1.Discuss the consequences of a failure to report.
2.Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization’s quality metrics, workload of other hospital departments, etc.).
3.As Mike’s manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.
4.Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
5.Consider the manner in which most health care organizations function (structure, people, technology, environment). As a leader, discuss what principles of organizational behavior and development can be applied to effectively contribute to the success of a health care organization. How could these principles be applied to this scenario?

A minimum of three academic references from credible sources are required for this assignment.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. 

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Read Chapters 5 and 9 in The Interprofessional Health Care Team: Leadership and Development.

Explore “Data Resources,” located on the Agency for Health Care Research and Quality (AHRQ) website. URL:

Read “6 Steps for Implementing Successful Performance Improvement Initiatives in Health Care,” by Brown & Falk, from Heath Catalyst (2014). URL:

Read “Basics of Quality Improvement,” by the American Academy of Family Physicians (2020). URL:

Read “Section 4: Ways to Approach the Quality Improvement Process,” by the Agency for Health Care Research and Quality (AHRQ). URL:

Read “The Industry Strives for Zero Harm, but Remains Unprepared for Today’s Complex Challenges,” by Benedicto, from Joint Commission Center for Transforming Health Care (2019). URL:

Read “What Is Organizational Development? A Complete Guide,” by van Vulpen, located on the Academy to Innovate HR (AIHR) Digital website (2020). URL:

Read “What Is Organizational Behavior?” by University of Southern Indiana (2018). URL:

Read “The Critical Role of Leadership Development During Organizational Change,” by Gleeson, from Forbes (2018). URL: