Discussion Board #2

Listening involves multiple factors beyond verbal understanding.

  • Describe 6 different types of nonverbal communication that increase a participant’s understanding of information during a conversation.
    • Provide examples with each type of behavior (e.g., eye movement such as eye rolling).
  • Explain the importance of nonverbal communication to the listener.
  • Explain a time when you have observed both negative and positive body language on the job.
  • Which do you think is more important, verbal or nonverbal communication?