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Discuss the following points regarding the total quality management (TQM) concept:

  • Using personal experience in regard to the quality improvement programs that you discussed in the previous week, which of the following specific quality program tactics were involved?
    1. Increased or decreased inspection
    2. Designing quality in
    3. 5S
    4. Kaizen
    5. Mistake-proofing
    6. Other
  • Describe the specifics of what was done. In your discussion, provide supporting examples.
  • Based on additional research, what other TQM approaches could have been beneficial during the quality improvement program?